Has your company asked you to show ROI (return on investment) for Social Media? Most companies are looking for quick and simple reports,  that can be viewed in a graph, that will prove if they should add Social Media to their equation. Unfortunately, there is not a simple answer in Social Media or Search Engine Optimization.

There are a number of combined metrics to track ROI from Social Media. To calculate the ROI, you need to include the following factors:

  1. Traffic - (unique page views and regular page views)
  2. Stickiness - (RSS as well as direct return visitors)
  3. Visibility - (links and search ranking in search engines)
  4. Viralness - (brand awareness)
  5. Engagement - (comments, polls and surveys )
  6. Income - (advertising, sales, and conversions)

The answer is not simple nor is it a quick ROI that a company prefers to invest in. Ultimately, a company who acquires the skills to build relationships and develop trust and credibility will result in customers who will support your company and share their reviews with family and friends!!

  2 Responses to “Tracking ROI from Social Media”

  1. There are some fascinating points in time in this article but I don’t know if I see all of them middle to heart. There’s some validity however I will take maintain opinion until I look into it further. Good article , thanks and we want more! Added to FeedBurner as well

  2. Wonderful write-up above once more. I am searching forward for the subsequent post=)

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